Manual order
Best for one-off or low-volume orders — pick product, attach design, enter shipping info.
Service
Fulfillment from order submission to tracking
Create orders manually or import a file. We produce them in our own U.S. and China facilities, pack and ship to your customer, and keep the status updated in your dashboard.
Order flow
From order sync to delivery
1
Order sync / import
Orders enter the system by manual creation or bulk file import.
2
Internal check
Our operations team reviews order data and design files before production starts.
3
Production in our facilities
The order is produced in our own U.S. or China facility, chosen by product, cost and delivery speed.
4
Packing & shipping
We run quality control, pack the order and hand it to the carrier.
5
Tracking & returns
Tracking is pushed back to your dashboard; returns and exceptions go through a support ticket.
Our production network
Produced in our own U.S. and China facilities
Production across two regions lets sellers pick the right option per product, market and delivery timeline.
Two production regions
Choose U.S. or China production per product, based on cost and delivery speed.
Consistent quality standard
Same print, packing and QC standard across every facility we operate.
Exceptions handled by ticket
Order-linked tickets are the channel for issues that need manual handling.
Two ways to submit orders
Manual order or bulk import — your choice
Bulk import
Best for high volume — use the standard template to submit many orders at once.